Practice will be closed on Monday 31st May 2021 due to the Spring Bank Holiday.  We will be open as normal on Tuesday 1st June.  The following Pharmacies will be open for you to obtain any prescriptions. Pharmacy Opening May and August Bank Holiday

Please be aware that "on the day appointments" remain strictly for acute medical conditions that cannot wait.  All other appointments will be booked up to two weeks in advance.  Dr Jones would like you to know that our staff have been trained to book the most appropriate appointment slot for you.

For patients residing in the Cardiff and Vale area there is a now a phone line for all COVID Vaccination queries.  The number to call is 02921836341 lines are open 7 days a week between 9:00am and 5:00pm.  

If you wish to cancel your vaccine appointment booked at one of the Mass Vaccination Centres please ring 02920335553.

Due to high levels of call volumes we may take a little longer to answer your telephone call please use eConsult below or email our enquires team at We apologise for any inconvenience this may cause.

We do not accept prescription requests over the telephone.  Please contact your local pharmacy who can arrange to order your repeat medication on your behalf.  Alternatively you can either email your request to or register to use My Health Online  For further information on Prescriptions follow the link

Repeat Prescriptions


Repeat prescriptions may be arranged at the discretion of your doctor.  When requesting a repeat prescription, please allow 5 working days for your prescription to be processed. You can request your prescription in a number of ways by:

  • Using the local pharmacy collection service.
  • Emailing your request to Please nominate a local pharmacy in your request. 
  • By post (please provide a stamped address envelope for return)

Please note that we no longer take prescription requests over the phone.

We now have My Health Online for repeat prescriptions.  You will be required to complete a registration form and a PIN number will be issued with details on how to register for this service. You will need to nominate a pharmacy to collect your prescription for you and please allow 5 working days for the prescription to be processed. You must have completed a My Health Online (MHOL) registration form before being issued your PIN number. As part of our Practice policy we require a valid form of ID before accepting your registration form.

My Health Online registration form: MHOL Registration Form 

Some of our local pharmacies will collect prescriptions on behalf of our patients. This may well be more convenient for you as you would only need to call at your pharmacy to collect your medication. Please contact your local pharmacy for details of this service.

Medication Reviews

Patients on repeat medication will be asked to see the Practice pharmacist or a doctor at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

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