Noticeboard

Practice will be closed on Monday 31st May 2021 due to the Spring Bank Holiday.  We will be open as normal on Tuesday 1st June.  The following Pharmacies will be open for you to obtain any prescriptions. Pharmacy Opening May and August Bank Holiday

Please be aware that "on the day appointments" remain strictly for acute medical conditions that cannot wait.  All other appointments will be booked up to two weeks in advance.  Dr Jones would like you to know that our staff have been trained to book the most appropriate appointment slot for you.

For patients residing in the Cardiff and Vale area there is a now a phone line for all COVID Vaccination queries.  The number to call is 02921836341 lines are open 7 days a week between 9:00am and 5:00pm.  

If you wish to cancel your vaccine appointment booked at one of the Mass Vaccination Centres please ring 02920335553.

Due to high levels of call volumes we may take a little longer to answer your telephone call please use eConsult below or email our enquires team at enquiries.w97028@wales.nhs.uk We apologise for any inconvenience this may cause.

We do not accept prescription requests over the telephone.  Please contact your local pharmacy who can arrange to order your repeat medication on your behalf.  Alternatively you can either email your request to prescription.w97028@wales.nhs.uk or register to use My Health Online  For further information on Prescriptions follow the link

 https://gov.wales/test-trace-protect-multilingual-information-about-coronavirus

New Patient Registration

Patients are accepted from most of North Cardiff i.e Llandaff North, Whitchurch, Gabalfa, Rhiwbina, Radyr, Tongwynlais, Taffs Well and Morganstown.  

If you live within our practice area, you will be asked to complete a Registration form for which you will need your NHS number and your previous doctor's details. You will also be asked to complete a new patient questionnaire.

To enable us to complete your registration, you will be required to provide us with a copy of any repeat medication that you are currently taking. You should be able to obtain this from your previous GP if you do not already have a copy.

You will also be asked to provide photo ID, such as your passport or driving licence and proof of your address dated within the last 3 months, such as a utilities bill or council tax letter. 

What We Will Do For You

We will treat all patients with courtesy and respect, regardless of their race, gender, social class, age, religion, sexual orientation or appearance, disability or medical condition.  

We will respect our patients' privacy and confidentiality at all times, ensuring our premises are welcoming, easy for patients to find their way around and appropriate for the needs of users, including the disabled.  

All members of the primary care team are dedicated to providing a health service which meets our patient’s needs.

What You Can Do For Us

Be courteous and polite to staff at all times.

Patients will be removed from our practice list if they are violent or use aggressive, rude or threatening behaviour to staff and our patients.

Endeavour to attend appointments at the Practice at the correct time.

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
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