Noticeboard

Practice will be closed on Monday 31st May 2021 due to the Spring Bank Holiday.  We will be open as normal on Tuesday 1st June.  The following Pharmacies will be open for you to obtain any prescriptions. Pharmacy Opening May and August Bank Holiday

Please be aware that "on the day appointments" remain strictly for acute medical conditions that cannot wait.  All other appointments will be booked up to two weeks in advance.  Dr Jones would like you to know that our staff have been trained to book the most appropriate appointment slot for you.

For patients residing in the Cardiff and Vale area there is a now a phone line for all COVID Vaccination queries.  The number to call is 02921836341 lines are open 7 days a week between 9:00am and 5:00pm.  

If you wish to cancel your vaccine appointment booked at one of the Mass Vaccination Centres please ring 02920335553.

Due to high levels of call volumes we may take a little longer to answer your telephone call please use eConsult below or email our enquires team at enquiries.w97028@wales.nhs.uk We apologise for any inconvenience this may cause.

We do not accept prescription requests over the telephone.  Please contact your local pharmacy who can arrange to order your repeat medication on your behalf.  Alternatively you can either email your request to prescription.w97028@wales.nhs.uk or register to use My Health Online  For further information on Prescriptions follow the link

 https://gov.wales/test-trace-protect-multilingual-information-about-coronavirus

Dear Patient,

patient surveyWe would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.

complete the form Complete the Patient Group Sign-up Form Online

If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.

download the pdf form Download the pdf version of our sign up form

We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.

Many thanks for your assistance


The information you supply us will be used lawfully, in accordance with the Data Protection Act 2018. The Data Protection Act 2018 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

 
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