Practice will be closed on Monday 31st May 2021 due to the Spring Bank Holiday.  We will be open as normal on Tuesday 1st June.  The following Pharmacies will be open for you to obtain any prescriptions. Pharmacy Opening May and August Bank Holiday

Please be aware that "on the day appointments" remain strictly for acute medical conditions that cannot wait.  All other appointments will be booked up to two weeks in advance.  Dr Jones would like you to know that our staff have been trained to book the most appropriate appointment slot for you.

For patients residing in the Cardiff and Vale area there is a now a phone line for all COVID Vaccination queries.  The number to call is 02921836341 lines are open 7 days a week between 9:00am and 5:00pm.  

If you wish to cancel your vaccine appointment booked at one of the Mass Vaccination Centres please ring 02920335553.

Due to high levels of call volumes we may take a little longer to answer your telephone call please use eConsult below or email our enquires team at We apologise for any inconvenience this may cause.

We do not accept prescription requests over the telephone.  Please contact your local pharmacy who can arrange to order your repeat medication on your behalf.  Alternatively you can either email your request to or register to use My Health Online  For further information on Prescriptions follow the link

Nurse Clinics

Annual Reviews

If you need any of the following reviews ple as                                                                e arrange an appointment to see one of our Practice Nurses:

  • Annual diabetic review
  • Heart disease monitoring
  • Annual asthma review
  • Annual hypertersion review

Contraceptive Advice/Pill Checks/Injection

For any review or advice please make arrangements to see one of our Practice Nurses.

There are also 'walk-in clinics' for Sexual Health in the CRI on Newport Road.  This service is for men/women at risk of sexually transmitted diseases and/or unplanned pregnancies. Appointments are not required and full information including clinic times/dates/telephone numbers are available on

Cervical Smears

Please arrange an appointment with one of our Practice Nurses.

Smoking Cessation Advice

If you are ready to stop smoking please contact Stop Smoking Wales on 0800 085 2219 or visit their website

Diet Advice

We would be happy to discuss with you the benefits of healthy eating and would be pleased to offer any dietary advice and monitoring.  Please arrange to see one of the Practice Nurses.

Ear Syringing

This is not a core service for General Practice and no longer offer this service.  Please contact your local pharmacy for advice.

Holiday Vaccinations

Travel advice and vaccinations are available from the Practice Nurse at our Bishops Road Practice and by appointment only. Please note that there may be a charge for certain vaccines and you should make the appointment at least six weeks before departure. Please see the travel vaccinations page for more information.

Other Services

Blood Tests and Results

The Practice uses the services of a phlebotomist to take blood samples when requested by a doctor.  This is available at Bishops Road Medical Centre between 8:30 and 12:00 Wednesday and Friday and an appointment would need to be made in advance with a Receptionist.  Please be advised that the phlebotomist is only trained to take blood samples and not to give medical advice.  

Family Planning

After initial consultation with the Doctor, follow up pill checks and prescription issue will be undertaken by the Practice Nurse. Please see the Practice Nurse if you require the contraceptive injection.

There are also 'walk-in clinics' for Sexual Health at the Cardiff Royal Infirmary (CRI) in Newport Road.  This service is for men/women at risk of sexually transmitted diseases and/or unplanned pregnancies. Appointments are not required and full information including clinic times/dates/telephone numbers are available on

Ante Natal Care

All ante natal services are provided in our Bishops Road Practice and are run by the community midwives by appointment only. Please telephone our Receptionists for a convenient appointment.

Bishops Road Ante-Natal Clinic Hours: Monday afternoons 1.00pm to 4.00pm.

Child Health

The Practice provides a full immunisation service and runs child development clinics along with the Health Visitor at Bishops Road only and appointments are necessary. 

  • Bishops Road only -  Wednesday afternoon: 12.30pm – 1.15pm Immunisations and GP checks

If you wish your child to be registered at our Practice please ask at reception for the necessary registration forms. You can print and complete a New Patient Questionnaire in advance, however, you will still be required to complete the NHS registration form only available at the Practice.

Download Under 5’s New Patient Questionnaire

Mental Health Service

1 in 4 people will be affected by mental health problems at some point in their lives. Mental Health Services are available in our Bishops Road Practice without needing to see the GP first. Please ask at reception to make an appointment.

Support your Mental Health

Counselling Service

If you feel that this service may be of benefit to you please speak to one of the doctors who can arrange this for you.


Action in Caerau & Ely (ACE) holds a contract with Cardiff and Vale University Health Board to provide a free Guided Self-Help service to patients of all GP practices across East, North, South West and West Cardiff. GP’s can complete referrals for guided self-help using a referral form, signpost you or you can self-refer. If you have contacted your GP with concerns about your mental health it is usually better if your GP makes the referral as this will contain relevant information about what your GP thinks would help you. This ensures a more joined up approach towards recovery.  For further information please follow the link below.

Guided Self Help - English   Guided Self Help - Welsh

 Minor Surgery

Minor Surgery is performed by appointment after consultation with a doctor.

Complaints or Suggestions

We operate a complaints procedure, details of which are available at reception. We aim to provide a high quality service to all our patients and our Practice Manager would be interested in hearing your suggestions both positive and negative.

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